Great canvases start with great images. We use professional-grade printers and archival inks to bring your memories to life, but even the best equipment needs a high-resolution file to shine. Blurry, pixelated, or compressed photos will look soft on a large canvas — and we want your print to be stunning, not disappointing.

Canvas prints are meant to last a lifetime. That's why we ask for the original, untouched file — the one straight from your camera or phone, before any social media compression. Don’t worry if you’re unsure: our team can check your image quality before printing and guide you to the best possible result.

Resolution = Clarity
Higher resolution = sharper details

âś… Do this for best results

  • Send original files to our email — not via WhatsApp or messenger.
  • Use the original photo from your camera or phone gallery.
  • Transfer via Google Drive / Dropbox if the file is large.
  • Ask us to check your photo before placing the order — free of charge.
  • For gift prints: secretly collect the original file from the owner (it’s worth the effort!).

❌ Avoid these

  • Sending photos via WhatsApp (they get heavily compressed).
  • Downloading from Facebook, Instagram, or TikTok — resolution is too low.
  • Screenshots or “saved” images from a story.
  • Tiny file sizes (under 500KB usually means poor quality).
  • Relying on “zoom in” from a low-res web image.
Not sure about your photo quality? No worries — email it to us and our team will check resolution, sharpness, and colour suitability. We’ll tell you if it will print beautifully or suggest alternatives.
How to send your file
Email original to:
sales@canvasnow.co.za

Original file = magic result. If the photo is a surprise gift, try to get the original from a family member or friend. It makes all the difference on a large canvas. WhatsApp images are great for chatting but not for printing — they lose up to 90% of the detail. Take a few extra minutes to locate the original and we’ll turn it into a masterpiece.

Can't find the original or only have a low-res image? Don't fret — reach out. We sometimes work miracles with AI upscaling or creative cropping. We'll always be honest about what to expect.

Canvas prints are meant to last a lifetime. We use archival inks and premium canvas, but the starting point is your photo. Help us help you get the best print possible — we're on your team.
Walk-ins welcome at 11 Havelock Road, Co Space, Unit F21, Willow Park Manor · We’ll check your image on the spot
✅ Free resolution check · We print in 24h · Quality guaranteed